Covid-19 had brought several inconvenience to us but at the same time, it has expedite our digitalisation process which it will be beneficial to us in the long run.
On Wednesday (14 July), the Malaysian Administrative Modernisation and Management Planning Unit (Mampu) had in a statement urge the public to use the newly launched MyGovernment portal service to access the online services provided by ministries, departments as well as public sector agencies.
Mampu said that the portal will help the public to get their documentation done without the need to go to the respective office. Mampu added that the portal is a collaboration between 28 ministries and 57 public sector agencies and together they provide content and online services integration that can be accessed via the portal.
“To date, a total of 389 government services according to life events can be accessed via the MyGovernment portal.” they said in the statement, according to Bernama.
They said this allows the public to access government services at any time and any where, provided they have a smartphone with them.
In the statement, Mampu said that the strategic move is consistent with the national digitalisation agenda and at the same time, reduce the congestions at government service counters too.
Mampu added that the government is actively expanding their End-To-End (E2E) online services across public and private agencies to provide a seamless communication between the public, organisations and governments.
“The government is always committed to providing people-focused digital government services. The current scenario stemming from the spread of the Covid-19 outbreak has increased the use of digital services.” they said.
Nonetheless, Mampu said the MyGovernment portal was developed in 2003 and the portal was only an information centre for government services. However, over the time, the portal has been improved and it became the one-stop official portal for online services of the Malaysian government.
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