Parents can expect a six-month delay in the issuance of MyKid for their newborns due to a global microchip shortage caused by the Covid-19 pandemic, said National Registration Department (JPN) director-general Datuk Ruslin Jusoh.
Speaking to Bernama, Ruslin said parents can still submit new applications, but they would have to wait a little longer while the department process the application in stages according to their respective turn.
“Parents can also use the birth certificate for the daily affairs of their children who are yet to receive their MyKid because it is a valid identification document issued by the government,” he said.
Facing such circumstances, he urged all government and private agencies to accept birth certificates for any business involving children who have not received their MyKid.
He added that the birth certificate is a valid identification document issued by the government.
A check on social media showed some parents expressed their dissatisfaction for not receiving their newborn’s MyKid after having waited for months.
“I’ve done the birth certificate at JPN Rembau on 21 October and the officer said for MyKid, I have to wait until January 2023 as it was printed in JPN Putrajaya. It has been 82 days now but it was still in process. Do you need 100 days to print the MyKid card?” an angry netizen said.
“I’ve been waiting for 8 months now for my child’s MyKid card but it was not ready yet. Please ministers and JPN, look into this issue,” another netizen said.
Meanwhile, JPN reminded the public not to trust any agents or representatives claiming to help with the MyKad registration process.
He added that JPN has never appointed any agents or representatives to help with MyKad registrations.