Monday, January 30, 2023

Authorities shuts Penang water theme park for operating without license

NewsAuthorities shuts Penang water theme park for operating without license

A water theme park in Bertam, Penang, has been ordered to close temporarily starting 28 December after less than a month since it opened its doors to the public.

This came after the Seberang Perai City Council (MBSP) discovered that the theme park operator started their operations without an appropriate license.

According to Astro Awani, MBSP said its licensing department carried out several inspections on the water theme park since 16 December.

“Checks found that the operator of the theme park did not obtain a license from MBSP. A notice has been issued to the management to stop the entertainment activities of the water theme park under the Entertainment and Places of Entertainment Enactment 1998,” the statement reads.

“However, it was found that the management still failed to comply with the instructions. Thus,  city council proceeded with action to stop operation at around 9:40 am today (28 December).”

Source: Facebook

Meanwhile, a clip showing visitors gathering outside the theme park had gone viral on several social media platforms. Many of them who wanted to spend the school holidays at the theme park were disappointed to find the theme park closed.

The clip also showed MBSP officers pasting the closure notice at the entrance of the premise.

The theme park started operations on 15 December after its opening delayed due to the Covid-19 pandemic and various other problems.

Operator offers refund and ticket extension

While further investigations are ongoing, the operator announced that it would extend the validity of water park tickets for customers who had purchased them online but who had yet to redeem them from 28 December onwards, with the validity extended until 31 March next year.

As for those who are seeking for a refund, the operator also provided its contact details.

Earlier, the water theme park offered offered promotional discounts of 30%, and stated these promotional rates as being valid from 15 December to 31 March next year.

On its website, the promotional ticket rates were stated as being valid until 31 December at RM38.50 (for children aged 12 and below and senior citizens aged 61 and above) and RM58.50 (adults) for Mondays to Thursdays, and RM44 and RM67.20 for those categories for Fridays, weekends, public holidays.

At the time of writing, these tickets on the website were stated as “out of stock”.

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