Sunday, February 5, 2023

Autogate at JB Customs suspended for a month for replacement and installation works, expected to be completed by 10 November

NewsAutogate at JB Customs suspended for a month for replacement and installation...

If you are a frequent traveller to the Causeway, here’s some bad news for you.

On Friday (14 October), the official Facebook page of the Sultan Iskandar Building (BSI) took it online to announce that the Immigration and Quarantine (CIQ) checkpoint will be suspended for nearly a month starting 16 October until 10 November.

It also said that the suspension is to facilitate the replacement and installation works of the autogate at the checkpoint.

On the other hand, the automated gates that are not involved in the replacement will operate as usual for “Malaysian citizens visitors”.

However, it did not specify the number of autogates affected, or how many will be in operation.

Manual counters at work

While the replacement and installation works are being carried out, BSI said travellers may use the manual counters as an alternative.

The counters will be arranged as such:

  • Counters 1 – 4: Malaysian citizens
  • Counter 5: Senior citizens, People with disabilities, pregnant mothers and Malaysian permanent residents
  • Counters 6 – 18: All passports

Longer wait time at customs

The suspension of the autogates is expected to cause a longer time for travellers in and out of Malaysia to clear customs.

Nonetheless, even before the suspension of the autogates, large crowds could be seen at the checkpoints during peak hours.

Even more, larger crowds could be expected with the 15th General Election approaching, with more Malaysians returning home to cast their vote.

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