Friday, January 27, 2023

Grab plans to roll out Quiet Rides in Malaysia

Social NewsGrab plans to roll out Quiet Rides in Malaysia

Some of us would rather limit conversation with the driver to a minimum and just sit quietly in the rear throughout our e-hailing ride. That will soon be made available to clients by Grab Malaysia through the Quiet Ride option.

Simply respond “Quiet Ride” to the auto-generated message you receive in the GrabChat after making your Grab reservation will make it function. This would let the driver know that you’d want to keep to yourself during the ride.

In addition, a number of Facebook pages related to Grab and e-hailing as well as a YouTube channel have emphasised the fact that the feature was first tested back in April. As a result, the trial from October that was described in the PeopleOfPerlis screenshot is probably taking place somewhere else.

Since then, Grab has confirmed that Quiet Ride is in fact now being tested in Malaysia. The trial has been extended to more users in the Klang Valley and Penang, and similar testing has been started for a small group of Grab users in Ipoh, Johor Bharu, Kota Kinabalu, Kuching, and Melaka.

However, selecting Quiet Ride does not stop the driver from speaking to you at all. Grab has emphasised that even after selecting that option, passengers should continue to anticipate important queries from drivers, such as routing preferences, air conditioning settings, or music playback.

Grab was quick to add that it is still evaluating the service and has not yet decided when to make Quiet Ride available to Malaysia’s general public. The business has tested the functionality in Vietnam and the Philippines in addition to our market.

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