The Domestic Trade and Consumer Affairs Ministry is looking into laws to protect second-hand vehicles buyers from buying ‘lemons’ (vehicles in bad condition).
Minister Datuk Seri Alexander Nanta Linggi said it is important to protect consumers from becoming victims of fraud or having to bear losses when buying used vehicles, reported Bernama.
He said the statistics from January to August this year showed a total of 1,126 cases related to the sale and purchase of used vehicles were recorded by the Tribunal for Consumer Claims (TTPM).
“As proposed by the consumer associations including Federation of Motor and Credit Companies Associations Malaysia (FMCCAM) the ministry should enhance the existing legislations including to introduce a lemon law.”
“At the ministry level we have discussed (lemon law) and we are gathering industry players’ input,” he said.
According to Nanta, the lemon law protects consumers who purchase products that have a lifespan of more than 6 months such as cars, to address the issue of existing damage as well as the possibility of an accident and to make a claim for the defective product.
He also said the ministry supports any industry player who is prepared to improve the used car sector, especially in terms of consumer protection.
He said this at the launch of the AutoGen Plus extended warranty programme for used car owners on Tuesday (30 August) as he lauded eAutoGen’s move to introduce an extended warranty programme.
“The programme covers two key areas which is the visibility of the used-car condition through inspection and ensuring the car is maintained and, the most important value-added point, the assistance to repair for a major breakdown involving transmission and engine,” he said.
He said such efforts will help boost domestic trade and provide better consumer protection, thus increasing trust, safety and confidence between buyers and sellers.