The National Registration Department (JPN) has warned the public about parties who claimed to be agents empowered to deal with affairs related to the department.
According to Utusan, JPN director-general Datuk Ruslin Jusoh said that the department has never elected such agents to help the public in processing registration documents to get a MyKad.
Ruslin said his department has received several complaints from people getting duped by these ‘agents’ who promise to be able to get them MyKads easily but at a steep price ranging from RM2,000 to RM5,000.

“JPN would like to reiterate that it has not appointed any agents to help the public to get MyKad,” he said.
“The public only needs to head to any of the 225 JPN offices including Urban Transformation Centres (UTC) if they want to carry out registration for identification documents or anything related to JPN.”
Ruslin then advised those who were duped by the fraudulent agents to lodge a police report immediately so that such fraud schemes could be curbed.

“Although the complaint received isn’t much or under a serious category, JPN takes the matter seriously because victims lose a lot of money amounting in thousands,” Ruslin added.
Meanwhile, Ruslin revealed that some of the victims lived in major cities such as Penang, Kuala Lumpur and Selangor. Thus, he believes that the fraudulent agents are not only targeting kampung folks but also city folks.
He added that most of the complaints come from people who are afraid to deal with JPN because they’re afraid of being taken to court for having children out of wedlock.
Nonetheless, Ruslin JPN will still help them get the necessary documents for children in those situations. He said that even if it was a late registration, they would only be fined.
Apart from that, Ruslin said JPN has a special team via the Menyemai Kasih Rakyat (Mekar) programme to help the public get their MyKad.
“The Mekar team will meet with individuals and groups such as the elderly, OKU community, bed-ridden patients, mental patients and chronically ill patients who wish to apply for a MyKad but have trouble getting to JPN to do so,” he said.