Last week, there had been massive crowds at the LRT stations during peak hours after RapidKL announced the extended intervals for trains which saw the LRT Kelana Jaya line set to have a train arrive every 5 minutes, while MRT routes would have an arrival every 10 minutes.
Since then, the public transport company has met with several backlashes on social media with commuters venting their frustrations over the long waiting hours.
In an effort to ease congestion at LRT stations, RapidKL announced that it will be introducing new express bus service as an alternative for passengers to reach their destinations.
In a tweet, RapidKL said the service covers two separate routes which directly connect KLCC and Wangsa Maju stations (designated as route SH01), as well as Pasar Seni and Universiti stations (route SH02).
The bus service operates only on weekdays (Monday to Friday), starting from 4:30 pm until 7:30 pm with a frequency of 15 minutes, though this may change depending on the traffic conditions along the two routes.
Commuters may board the SH01 bus from the KLCC bus stop, while those following the SH02 route may wait for their coach at the Pintu B bus stop at the Pasar Seni LRT station.
The bus service will be free of charge for all passengers. Meanwhile, RapidKL has not revealed any plans to introduce additional routes to this newly launched express bus service too.
Nonetheless, this congestion is expected to continue until August when RapidKL repairs more damaged carriages, said Transport Minister Datuk Seri Wee Ka Siong.
Wee said the Transport Ministry (MoT) had set the August and November target because a lot of preventive maintenance needed to be done due to safety factors.
The ministry also apologised to all affected LRT users for the inconvenience, adding that the delays were unavoidable in the interest of safety.