Wednesday, February 1, 2023

Have a complaint about traffic violations? You can now file it through the [email protected] app!

NewsHave a complaint about traffic violations? You can now file it through...

The Road Transport Department (JPJ) has introduced its new complaint platform for the public to channel their complaints regarding traffic violations.

Road Transport Department (JPJ) Senior Director of Enforcement Datuk Lokman Jamaan said using the [email protected] app, the public only needs to upload pictures or videos of traffic offences that happen in front of them, the location of the offence and the time it was committed.

The app will also automatically detect where and when the offence took place.

Source: Bernama

According to Bernama, Lokman said the public needs to get a public id from JPJ’s official website first in order to use the app.

“You also need to activate your global positioning system (GPS) to facilitate location tracking. Complaints made must be completed with time, place, video and photos to facilitate the investigation,” he said.

There had been some confusion as to when the app would be available or whether the app would be separate from JPJ’s current JPJ Info app.

According to Twitter user @tzyoong, the eAduan isn’t an app but a new subsection in the JPJ Info app. However, it is only available for Android for now.

Meanwhile, in the same statement, Lokman also revealed that his department will be implementing Ops Hari Raya Aidilfitri (Ops HRA) 2022 from 29 April until 8 May.

The Ops will be implemented using an advocacy and enforcement approach with the main objective of ensuring that roads are always safe and reduce the rate of accidents and fatalities.

What do you think about this latest initiative from JPJ? Share your thoughts in the comment section below!

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