A Facebook post alleging discrimination against a McDonald’s person with disabilities (OKU) employee has garnered the attention and anger of netizens recently.
Facebook user Muhammad Hanis shared that his younger brother Aniq, who is dyslexic, works at a McDonald’s outlet in Senawang, Seremban.
Normally, their parents would take care of matters relating to his brother’s work, such as his schedule and transportation to and from work.
At 10am on 13 February, Aniq’s phone buzzed with WhatsApp notifications from his manager who was asking why Aniq wasn’t at work yet because his shift started at 9am. Perplexed, his father replied that his son’s name wasn’t in the schedule and that’s why he wasn’t at work.
The purported manager texted back saying that they did list Aniq down for the 9am shift but had written his staff ID instead of his name.
“People listen to instructions, numbers don’t. They’re a little stupid,” the person wrote back.
Upon seeing the message, Hanis was enraged and immediately rang the manager’s number.
After numerous calls, the manager did not pick up. Hanis even called the McDonald’s outlet but a worker there said the manager was on leave, angering Hanis even more.
In the post, he wrote that he just could not tolerate anybody who treated people this way, especially towards people with disabilities.
Then, in a series of messages in the McDonald’s WhatsApp group, Hanis made his disappointment towards the ill-treatment of his brother clear.
He also rang the store again but, this time, another manager named Nor answered. From their conversation, Hanis discovered that all OKU employees are identified by their staff ID numbers, leaving him stunned.
McDonald’s Malaysia has reached out to Aniq’s family to apologize sincerely for the incident and to resolve the matter.