Last week, there were rumours of Lalaport BBCC being haunted after someone recorded a glass door in the mall opening and closing all by itself.
Meanwhile, things got a little spookier when a TikTok user Sam Wong claimed that an entrance of the Hang Tuah monorail and LRT station—the station closest to the new Lalaport BBCC being empty and unmanned.
The video also showed that all three of the ticketing machines were “out of order”, and even the customer service counter was empty.
However, it’s not what you think and the station is just not open to the public yet.
The video posted by Sam was titled “PLEASE FIX THIS MINISTRY OF TRANSPORT”, where he shared his frustration after he attempted to use an entrance of the Hang Tuah interchange station.
“We’re trying to get access to the monorail to Pavilion… all three ticket machines are out of service… we can’t get the token to Bukit Bintang. We want to go to the counter right? There’s no one at the counter… they expect everyone to have a sufficient Touch ‘n Go card to get into the station?” Wong said.
Following the complaint from Wong, Rapid KL has responded to him and apologised for the anxiety and inconvenience caused.
In addition, Rapid KL explained that the Level 1 entrance to Hang Tuah Station from LaLaport BBCC—the entrace Wong used—“is yet to be opened to the public”.
“While pedestrians are allowed to enter the station from this entrance, its facilities, such as TVM and entrance gates that would lead to the Monorail platform, are currently under testing and yet to be operational,” Rapid KL said.
Rapid KL also suggested that passengers user the LRT Ampang entrance located on the ground floor instead to enter the Monorail platform. As for now, directional signages and customer service assistants, and Auxilliary Police would be placed on Level 1 to provide assistance.
Rapid KL added that the Lalaport BBCC entrance is expected to commence operations on 28 February.