You can now use e-wallet payments to settle transactions in all federal ministries and their departments, according to a Treasury circular.
The circular, issued on 21 January, said that e-wallet will be available as a payment option over the counter and online at all federal ministries and departments. However, federal statutory bodies and state governments can choose to opt-out.
It also explained that the service charges involved will be borne by the government, except for non-revenue receipts such as loan repayments, which will be borne by the payer.
The e-wallet service provider is said to charge a maximum of 0.5% of the transaction value for its service charge.
The consumer association have expressed their support for the government’s initiative, but it also called for options to be provided for those who wish to pay manually.
According to FMT, the Federation of Malaysian Consumers Associations chief executive Saravanan Thambirajah said many had started to use e-wallets and are getting familiar with the method.
Besides, Malaysia Consumers Movement president Darshan Singh Dhillon has highlighted the importance of personal data and urged the government to ensure that the data of its users are protected and not abused in any way.
He added that all transaction-related complaints such as refunds and illegal transactions must be attended swiftly by the government or relevant departments too.