The police have launched a probe into the conduct of its officers who were on duty at a special counter for flood victims at Medan Selera Karak, Pahang.
In a statement, Bentong police chief Superintendent Zaiham Mohd Kahar said the department will conduct an investigation into the several images that have gone viral on social media on Saturday (25 December).
“Police will be transparent in our investigation and action will be taken against the personnel if these allegations are true. The public has voiced their frustration with the services provided at the counter and we will conduct a transparent probe.”
“We hope members of the public who were present at the counter or involved with the incident will come forward to assist our investigation. They can contact the district police operation’s room at 09-222 2222,” he said.
He added that the police are always committed to providing their best services to the people.
Recently, a netizen had taken to his social media accounts to make a complaint about the police force, saying counters for flood victims at Medan Selera Karak were supposed to operate between 8 a.m. and 4 p.m. but policemen arrived at 9.30 a.m. and then allegedly went to have their breakfast first.
The netizen also shared an image that showed three individuals including two elderly men seated in front of the counter waiting to be attended.
Meanwhile, Zaiham said the police had set up 6 mobile counters and have to date manually received about 3,107 reports.
He said besides the Medan Selera Karak, the counters were set up at temporary evacuation centres (PPS) at Dewan Arena Bentong, SMK Karak Setia, Bukit Piatu hall, Bukit dinding hall and Pascorp Paper.