After the “ikan siakap” (sea bass) and fried sotong incident, another restaurant found itself in hot water after a customer complaint about an extra fee he was being charged for taking away his drink.
According to the Domestic Trade and Consumer Affairs Ministry (KPDNHEP), the premise owner had been issued a fine on the spot for violating the rules under Price Control and Anti-Profiteering Act 2011.
This comes after a receipt that went viral on social media, where “ikat mati” (referring to a drink tied in a plastic bag) showed a charge of an extra 50 sen.
In a Facebook post, KPDNHEP said the business in Jalan Tunku Abdul Rahman was issued a compound, after investigations revealed that they had failed to display the prices of goods and additional takeaway fees.
“After the receipt of the customer’s purchase went viral, the premise owner informed the ministry that the billing system has been corrected, with receipts now stating ‘takeaway’ instead of ‘ikat mati’.” the post read.
In addition, the business is given 2 working days to respond to a Confirmation Notice of Goods Information on takeaway charges for drinks.
It is being charged under Price Control and Anti-Profiteering Act 2011 and if found guilty, the individual will faces a fine not exceeding RM100,000, imprisonment for a term not exceeding three years, or both.
If convicted for the second or subsequent offence, they face a fine not exceeding RM250,000, imprisonment for a term not exceeding five years, or both.
If being charged as a corporate body, it is liable to a fine not exceeding RM500,000 for a first offence, and a fine not exceeding RM1 million for a second or subsequent offence.