A group of 7 diners who visited a floating restaurant in Langkawi had a shock of their lives after they received a bill with a whooping RM1,196.80 for a dish of ‘siakap’ (barramundi fish) weighing 7.48kg on yesterday (4 November).
Meanwhile, the bill that totaled to RM1,852.50, was uploaded by one of the diners to Facebook and has since then gone viral.
In the Facebook post, the customer claimed that the price for the siakap dish was exorbitant, adding that the restaurant owner requested for a 5% additional charge if they were to use credit card to settle the bill.
Finally, they agreed on settling the bill with debit card to avoid the additional charges.
“After settling the bill, I advised them to not do this in business. They shouldn’t have used a 7kg fish since there were only 7 of us.” the customer said.
“I noticed that other customers behind me also appeared stunned. There were only two of them but they were charged RM755.” he wrote.
After the incident went viral, the a representative from the restaurant had took to their Facebook to response to the matter.
“I had explained to them that normally, that particular fish was not for sale as it was displayed as a show for customers in our restaurant.”
“I had even suggested to the customer to pick other types of fish such as siakap merah (red barramundi) or kerapu (grouper) weighing between 1kg and 1.5kg which was more suited for customers.” she said.
The representative also claimed that she had asked the group to take a look at the fish selected before they proceed to cook it. However, the group has declined it.
She also explained that the price for the siakap had been clearly stated in the menu, which is RM16 for every 100g.
She also said that they had not imposed any extra charges for credit card payment as claimed by the customer.
“Actually, the cost of their lunch was separated into two receipts; RM1,759.50 and RM93 each, but the customer had only uploaded one of them.” she said.
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