Security of our data and information is one of the major concerns in this modern age, and many are understandably wary about their data getting compromised.
With people spending more on purchasing online, Air Waybills, which gives out our personal details, are more susceptible to misuse by irresponsible parties.
In response, the e-commerce platform Shopee has announced that starting 21 October, they will be removing the buyer’s phone number from J&T Express and Ninja Van air waybills to ensure customers’ safety and privacy.
In their Air Waybill update on 18 October, Shopee said that buyer’s phone numbers were removed from the other couriers starting 13 September 2021.
Nonetheless, do take note that phone numbers will still be printed on Poslaju and City-Link Express air waybills.
If you are worrying about how could the mailman call or alert you that your parcel has arrived, Shopee explained that the mailman can retrieve your phone number through their system and contact you if needed.
While this update may seem like a small and insignificant change, but you’ll never know when someone will pick up your phone number from the Air Waybill and do harm to you.
In December 2020, there had been a viral video that showed a scammer who manage to obtain a person’s private information from a discarded delivery package. With the number in the scammer’s possession, the poor customer was harassed for money.
This then led to the scammer posed as a delivery worker and turned up at the customer’s house and asked for COD payment for a fake product.
Nonetheless, the authorities said they have yet to receive any reports of such incidents but cases like these will be investigated under Section 420 of the Penal Code. The perpetrator will face a ten-year prison sentence and caning if found guilty of the offence.
As insignificant as it may seem, never underestimate the impact of the one blackout stamp or marker that prevent these scams.
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