A netizen was frustrated about the quality of water supplied to his area and has decide to take it to social media to make the issue known to the public. The netizen, named Asrul Mamat said that he has made a complaint to Air Kelantan Sdn. Bhd. (AKSB) three years ago and the water supplied to his home was still murky.
He then said that his house is only 2km away from the AKSB HQ, and he still face this problem despite complaining for the past three years. To help the public understand how bad the situation is, he took photos and videos of tap water from his house, as well as the condition of the water filter.
In his Facebook post, he said that he knows that this may not be the best way to lodge a complaint, but he has no other avenue to bring this up to.
He continue saying that he has installed a generator and filtration system and the situation has not improve for the past 8 months. He added that he has incur huge water bills as he has to keep flushing dirty water from his water filter, and the most annoying part is he has to change his filter on a weekly basis.
He then said that the water tariff remained high, however, the quality of the service is the same.
“I was forced to use a public laundry service, incur additional cost for the filtration system and electricity cost. Who’s gonna pay for these bills?”
Later that day, his complaints were answered by AKSB and they have started to supply him with clean water. However, AKSB said that upgrading works is being done and requested him to be patient and wait until the end of the year for the upgrading works to be done.
What do you think about this? Comment below!